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Sometimes due to lack of care and accessibility, nursing home residents and their families might have to report the facility. While we leave our trust in these medical professionals to provide a safe environment for our loved ones, sometimes neglect, fraud, and abuse can still happen behind doors. When it comes to reporting this abuse, you have two options available as a Florida resident.
The Michles & Booth team is here to help you understand which option is best for your situation. Keep reading for a better understanding.
Neglect and Abuse
If you have concerns that your loved one is being neglected or abused, you should file a report with the Florida Department of Health (DOH) as soon as possible. You can find the complaint form online here, but unfortunately, they are not taking requests over the phone at this time. It’s essential to note that the Florida DOH guarantees you and your loved one's confidentiality.
We also want to note that investigations done by the Florida DOH can take time, so we suggest speaking with a nursing home abuse attorney to see what other, faster options you may have.
Medicaid Fraud
If you or your loved one have been a victim of Medicaid fraud, it’s crucial to contact the Florida Agency for Health Care Administration (AHCA) immediately. There is an option to file a report online, or you can also contact them at (888) 419-3456.
You will have to provide a significant amount of information for the report. Some times you should expect to fill out include:
- The nursing home’s Medicaid ID number.
- The dates your loved one has been at the facility.
- An explanation of why you suspect fraud is being committed.
Reporting Medicaid fraud is crucial as it could open the door to other fraudulent acts the nursing home has been committing. Be sure to carefully review all invoices, account statements, and contracts to ensure you aren’t being scammed. If you are, we suggest speaking with a nursing home attorney immediately.
When Should I Report Abuse?
The following are some signs of neglect or abuse that should be reported immediately:
- Unexplained injuries
- Unexplained weight loss or gain
- Verbal and mental abuse
- Excessive charges
- Bedsores
- Unexplained bleeding
- Refusal to communicate with friends or family members
Speak With Our Florida Nursing Home Abuse Attorneys
Our attorneys at Michles & Booth have the resources and knowledge to handle some of the most complex nursing home abuse cases. We will thoroughly investigate your case and provide you with options that best suit your situation.
To get in touch with one of our attorneys, call us at (800) 848-6168 or fill out a consultation request form.